CV

Mgr. Zoltán Malý

Customer-first sales leader blending analytics, languages, and emerging tech.

Automotive aftermarket specialist who owns the entire customer journey—from quoting and invoicing to warehouse coordination. Outside of work, I keep levelling up through Python, databases, QA tooling, and cloud labs.

7+

years

Sales & CX

4

languages

for global support

15+

digital tools

tested hands-on

Contacts

+421 111 222 333

LinkedIn profile

Focus

  • Customer lifecycle orchestration
  • Operational analytics & reporting
  • Continuous learning in IT & QA
Mgr. Zoltán Malý - Professional Profile

Currently

Sales & Customer Service

Automotive aftermarket · Nové Zámky

Strength

Analytical & calm

Mindset

Always learning

The TL;DR

How I work in one glance.

Location

Nové Zámky, SK

Industry

Automotive aftermarket

Mindset

Proactive + curious

  • Lead B2B and B2C relationships, covering pricing, quoting, order fulfilment, invoicing, and warehouse coordination.
  • Comfortable with Microsoft 365, Windows/Linux, Python, HTML5, CSS, JavaScript, SQL, R, MongoDB, MySQL, and QA tooling (Postman, Selenium, JMeter).
  • Balance analytical thinking with multilingual communication while constantly investing in online courses, GIS literacy, and cloud basics.

Experience arc

Hands-on roles that balance people, process, and tech.

05/2018 – Present

Sales & Customer Service / Sales Assistant

· Nové Zámky

Automotive aftermarket

Drive sales and customer care for B2B and B2C partners across Europe, acting as a single point of contact from quote to delivery.

  • Manage daily care for international clients, aligning pricing, stock, and logistics expectations.
  • Prepare quotes, invoices, and accounting-ready documentation with accurate reporting routines.
  • Coordinate inventory, warehouse processes, and supply chain partners to keep deliveries on schedule.

11/2017 – 04/2018

Line Technician

· Nitra

Manufacturing operations

Maintained production lines for television manufacturing, ensuring smooth throughput and proactive defect resolution.

  • Removed technical faults and supported operators to avoid downtime across multiple shifts.
  • Performed preventive maintenance and condition checks on production equipment.
  • Documented defects, repairs, and test outcomes to support reporting and audits.

05/2012 – 11/2012

Administrative Assistant

· Nitra

Office administration

Handled general administrative duties that kept quality-focused teams organized and responsive.

  • Managed documentation, correspondence, and office logistics for supervisors.
  • Coordinated communication between production, quality, and administrative stakeholders.
  • Maintained accurate records supporting audits and customer reporting.

Education

Grounded in geography, public service, and law.

Academic training that sharpened my analytical mindset, GIS literacy, and understanding of public systems.

09/2015 – 05/2017

Mgr. Human Geography & Demography in Public Administration

Faculty of Natural Sciences, Comenius University in Bratislava

Human geography, GIS, public administration, and demographic analysis.

09/2011 – 05/2015

Bc. Geography in Public Administration

Faculty of Natural Sciences, Comenius University in Bratislava

Geography for state and municipal administration, statistical methods, and GIS.

09/2009 – 08/2010

Bc. Law (program studies)

Faculty of Law, Trnava University in Trnava

Foundational law curriculum and civic administrative frameworks.

09/2004 – 06/2008

Gymnázium Petra Pázmáňa s VJM, Nové Zámky

Secondary education

General studies with bilingual emphasis.

Personal edge

Communication, calm, and curiosity.

Languages

  • SlovakNative
  • HungarianProfessional
  • EnglishFluent
  • SpanishBasic

Strengths

  • Analytical data collection and synthesis
  • Business and customer communication
  • Project coordination and time management
  • Calm under pressure with active listening
  • Team-first collaboration across cultures
  • Continuous learner focused on new tech

Interests

  • Travel and cultural exploration
  • Cycling and outdoor time
  • Gardening and hands-on projects
  • Personal development podcasts & books
  • Online courses (Udemy, Coursera, etc.)

Core competencies

Skills that bridge people, process, and product.

The mix of commercial empathy, delivery rigor, and technical curiosity I bring to every engagement.

Account & Customer Care
Experienced in B2B and B2C relationship management, empathetic communication, and proactive follow-ups that build trust.
Operations & Reporting
Comfortable owning the full order cycle—quotations, invoicing, warehousing, stock reviews, and clear executive reporting.
Technical Toolkit
Hands-on with Microsoft 365, Windows/Linux, Python, HTML5, CSS, JavaScript, SQL, R, and database work with MongoDB/MySQL.
Testing & Quality Mindset
Exposure to tools such as Postman, Selenium, and JMeter alongside QA documentation habits adopted in manufacturing.
Multilingual Collaboration
Operate fluently in Slovak, Hungarian, English, and conversational Spanish to align global partners quickly.
Project & Time Management
Strong organisational habits, resilience under pressure, and the ability to keep parallel workstreams moving.

Toolkit

Where I play right now.

Constantly experimenting with frameworks, testing stacks, and AI copilots that keep teams shipping faster.

Microsoft Office & 365Windows & LinuxPythonHTML5 & CSSJavaScriptSQL & RMongoDBMySQLPostmanSeleniumJMeterGIS tools (ArcGIS, QGIS)Adobe PhotoshopAdobe IllustratorAWSGoogle Cloud

Ready to collaborate?

I love joining teams who value clarity, quality, and a bit of creative spark. Let's talk about your roadmap.

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